Effective Date: 29-06-2025
Platform Name: Friends Club
Last Updated: 30-07-2025
At Friends Club, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform, which includes our social networking features, friend-matching tools, and online gaming services (excluding casino or gambling content). By using our Services, you agree to the practices described in this Privacy Policy. This policy is designed to be compliant with common privacy regulations like GDPR, CCPA, and India's IT Act, 2000.
Information We Collect
We collect the following types of information:
a. Personal Information
When you register or use our Services, we may collect:
- Date of birth
- Email address
- Phone number (optional)
- Profile photo and bio
- Location (if permission is granted)
- Login credentials (encrypted)
b. Usage Information
We collect data about how you use the platform:
- Games played
- Friends and social interactions
- Messages (not shared or sold)
- Content you post (photos, status updates, etc.)
c. Device & Technical Information
- IP address
- Browser type
- Operating system
- Device type
- Log files and crash data
d. In-App Purchases (if applicable)
Payment details are handled by third-party payment processors. We do not store full credit card or payment information.
How We Use Your Information
We use your data to:
- Create and manage your account
- Recommend games, content, or users
- Improve platform performance and personalization
- Ensure platform safety and prevent abuse
- Send important updates, service notifications, and offers (you can opt-out of marketing)
How We Share Your Information
We do not sell your personal information. We may share data only in the following circumstances:
- With other users based on your profile visibility settings
- With service providers (e.g., hosting, analytics, payment gateways)
- With law enforcement or authorities if legally required
- With affiliates or business partners during mergers or acquisitions (you will be notified)
Your Privacy Choices
You can:
- View, update, or delete your personal information
- Delete your account at any time
- Opt-out of promotional emails and notifications
- Control profile visibility (public, friends-only, private)
For data deletion requests, email us at [customercare@clientfriendcluubs.com].
Data Security
We use industry-standard security practices to protect your data, including:
- Encrypted connections (HTTPS)
- Secure server infrastructure
- Access controls and regular audits
However, no system is 100% secure. Please use strong passwords and protect your login details.
Children Privacy
Our Services are not intended for users under 18. If we become aware that a child under 18 has registered, we will delete their account and data promptly.
Data Retention
We retain your personal data only for as long as necessary:
- To provide our services
- To comply with legal obligations
- To resolve disputes or enforce policies
You may request early deletion of your data at any time.
International Users
If you are accessing Friends Club from outside your country of residence, you consent to your information being transferred and processed in that region.
Changes To This Policy
We may update this Privacy Policy occasionally. When we do, we will:
- Notify users via email or app notification (for significant changes)
- Update the "Effective Date" above
Your continued use of the platform signifies your acceptance of the revised policy.
Contact Us
If you have questions, concerns, or data-related requests, contact:
- Friends Club – Privacy Officer
- Email: customercare@clientfriendcluubs.com
- Address: [Holding No :- 372, WEST TOWER, 11 W 2 ROOM NO. 22, ACTION AREA 1, IIF, NEW TOWN, CHAKPACHURIA ,
District :- North 24 Parganas, Pincode :- 700156 in ward no. 11]